Our Commitment to Your Satisfaction:
 

At Researched Elements LLC, we are committed to providing high-quality supplements and educational materials to support your health and wellness journey. We stand behind our products and want you to be completely satisfied with your purchase. However, we understand that occasionally returns may be necessary.
 

Eligibility Requirements for Returns:
 

To be eligible for a return, all items must meet the following criteria:
 

• Unopened Products Only: Due to safety and quality assurance requirements, we cannot accept opened supplement products for return. All items must remain in their original, unopened packaging with all seals intact.
   

• Original Condition: Items must be unused, undamaged, and in their original packaging and labeling.
   

• Time Limit: All return requests must be initiated within 30 days of the original purchase date.
   

Return Process & Authorization:
 

To initiate a return, you must contact our private member support team at contact@balancingnetworkpma.com before proceeding with any return shipment. Unauthorized returns will not be accepted or processed.

Once your return request is reviewed and authorized by our support team, you will receive detailed instructions on how to proceed with the return shipment, including the designated return address.
 

Return Costs & Processing Fees:
 

Restocking Fee: A 20% restocking fee will be deducted from your refund amount. This fee covers administrative costs associated with processing returns, inspecting products, updating inventory records, and maintaining competitive pricing on all products.
 

Return Shipping: The cost of return shipping will be deducted from your total refund amount. The deducked amount will vary depending on the shipping method and the size/weight of the returned item(s).
 

Refund Processing:
 

Upon receiving and inspecting your returned items to ensure they meet our return eligibility requirements, we will process your refund within 2-3 business days. Refunds will be issued to the original method of payment used for the purchase.
 

Your final refund amount will be calculated as follows: Original Purchase Price minus 20% Restocking Fee minus Return Shipping Costs = Final Refund Amount.
 

Damaged or Defective Items:
 

If you receive a damaged or defective item due to shipping or manufacturing defects, please contact our support team immediately at contact@balancingnetworkpma.com. We will arrange for a replacement or full refund as appropriate, and return shipping costs will be covered by us. In these cases, no restocking fee will be applied.
 

Private Dispute Resolution:
 

As a member of Balancing Network PMA, all return and refund requests must be handled privately within the Association by contacting contact@balancingnetworkpma.com, in accordance with our Terms of Service. This private administrative process is the sole and exclusive remedy for all return-related matters.
 

Initiating a chargeback with your bank or credit card company without first following this private resolution process constitutes a breach of our private membership agreement. Should a chargeback occur under these circumstances, you agree to the stipulated judgment terms outlined in Section 15 of our Terms of Service.
 

Digital Products & Educational Materials:
 

All sales of digital products, educational videos, webinars, recorded interviews, and downloadable materials are final. These items are not eligible for return once accessed or downloaded, as per the nature of digital content delivery.
 

Non-Returnable Items:
 

The following items are not eligible for return under any circumstances:
 

• Opened supplement bottles or containers

• Digital downloads and educational materials (once accessed)

• Live consultation or coaching services

• Custom or personalized products

• Any product explicitly marked as "non-returnable" at the time of purchase
   

Policy Updates:
 

Researched Elements LLC and Balancing Network PMA reserve the right to update or modify this Return Policy at any time as circumstances require. All updates will be posted on our website, and continued use of our services constitutes acceptance of any policy changes.
 

Questions regarding returns should be directed to our private member support at contact@balancingnetworkpma.com
 

SECTION 22 - CONTACT INFORMATION
 

Questions about our Return Policy or Terms of Service should be sent to us at contact@balancingnetworkpma.com